InverterACPCB Official Privacy Policy
This Privacy Policy describes how InverterACPCB collects, utilizes, and safeguards your personal data when browsing our online catalog, placing orders for Inverter AC PCBs, or utilizing mail-in repair services across India.
1. Information We Collect
We only collect information necessary to fulfill your electronic spare parts orders and repair diagnostic services:
- Order & Shipping Details: Full name, shipping/billing address, postal pin code, active phone number, and email address.
- Technical Diagnostic Records: Machine model number, photos of faulty circuit boards, and technician fault descriptions submitted via WhatsApp or our repair booking form.
- Transaction Records: Payment transaction reference numbers and gateway status. We never store or view raw debit/credit card numbers or CVV codes.
2. How We Use Your Information
In accordance with this Privacy Policy, your information is strictly used for legitimate business operations:
- Processing, testing, packaging, and dispatching your Inverter AC PCB replacement orders.
- Generating Job Card tracking records for mail-in repair tickets on our Track PCB Repair Status system.
- Providing real-time order tracking and dispatch notifications via SMS and WhatsApp.
- Delivering technical diagnostic support and compatibility verification by certified bench engineers.
3. Data Protection & Payment Security
All transactions on InverterACPCB are encrypted using 256-bit SSL (Secure Socket Layer) encryption. Online payments are securely processed through RBI-authorized payment gateways compliant with PCI-DSS Level 1 standards.
4. Cookies & Website Analytics
Our website utilizes standard session cookies to remember cart contents, user preferences, and anonymous traffic analytics. You can disable cookies in your web browser settings at any time without impacting basic browsing.
5. Third-Party Data Sharing
We do not sell, trade, or rent personal data to third-party marketing companies. Data is shared exclusively with operational service partners:
- Courier and logistics providers (Delhivery, BlueDart, DTDC, India Post) to ensure accurate parcel delivery.
- Secure payment gateway providers to process approved payments.
6. Your Privacy Rights
You have the right to access, update, or request the deletion of your account records and stored contact information. To submit a data request, please reach out to our team at privacy@inverteracpcb.com.
7. Policy Updates
InverterACPCB may periodically update this Privacy Policy to reflect changing operational practices or regulatory mandates. Changes become effective immediately upon posting to this URL.
8. Contact Us
For questions or privacy concerns, contact our Data Protection Officer at +91 6005724494 or via our Contact Diagnostic Lab page.